[MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI

[Alex Allen]

The issue is resolved. A server, on what is becoming an antiquated system, needed a restart.

Thanks for all of the ideas, they helped to point me in the right direction.

Alex Allen
Harrisburg School District, Technology Coordinator
Harrisburg Middle School, Technology Teacher
Harrisburg, Oregon
Cell:  541.554.9979
Fax:  541.995.3453

From: macep-bounces at macep.net [mailto:macep-bounces at macep.net] On Behalf Of David Nelson
Sent: Saturday, January 10, 2015 3:20 PM
To: macep at macep.net
Subject: Re: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI

Could you be running short on IPs and the Chromebooks get used later in the day, when most of the addresses are already taken? And maybe your iPhone is working with a lease it got earlier in the day?

I'd try grabbing the MAC address of one that's not working and search for it in your DHCP logs. See if it's even hitting the server, and if it's producing any errors.
David Nelson<http://staff.4j.lane.edu/~nelson_d/>
Network Services

Technology Department

Eugene School District 4J<http://www.4j.lane.edu>

________________________________
From: "Alex Allen" <Alex.Allen at harrisburg.k12.or.us<mailto:Alex.Allen at harrisburg.k12.or.us>>
To: "macep at macep.net<mailto:macep at macep.net>" <macep at macep.net<mailto:macep at macep.net>>
Sent: Thursday, January 8, 2015 12:49:09 PM
Subject: RE: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI
Update. Some are now connecting. They devices that aren’t connecting are getting a little exclamation point next to the wi-fi symbol in the tool bar. I can’t get around that. I can’t ever get our wifi “logon” page to show. No username or password is required, users just hit submit.

Alex Allen
Harrisburg School District, Technology Coordinator
Harrisburg Middle School, Technology Teacher
Harrisburg, Oregon
Cell:  541.554.9979
Fax:  541.995.3453

From: macep-bounces at macep.net<mailto:macep-bounces at macep.net> [mailto:macep-bounces at macep.net] On Behalf Of Mooney, Sharon
Sent: Thursday, January 08, 2015 12:46 PM
To: macep at macep.net<mailto:macep at macep.net>
Subject: Re: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI

Our wifi access in the district is not open to all so the Mac address of the Chromebooks has to be added to the radius to use the network….

On Jan 8, 2015, at 12:35 PM, Alex Allen <Alex.Allen at harrisburg.k12.or.us<mailto:Alex.Allen at harrisburg.k12.or.us>> wrote:

Tim

No, they won’t connect to other AP’s.

Alex Allen
Harrisburg School District, Technology Coordinator
Harrisburg Middle School, Technology Teacher
Harrisburg, Oregon
Cell:  541.554.9979
Fax:  541.995.3453

From: macep-bounces at macep.net<mailto:macep-bounces at macep.net> [mailto:macep-bounces at macep.net] On Behalf Of Tim Chase
Sent: Thursday, January 08, 2015 12:03 PM
To: macep at macep.net<mailto:macep at macep.net>
Subject: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI

So ... they were all fine before the break and now they're not fine.

All 30 still do fine on other Access Points you've taken them to, around the building?

~Tim




On Thu, Jan 8, 2015 at 12:00 PM, <macep-request at macep.net<mailto:macep-request at macep.net>> wrote:
Send MACEP mailing list submissions to
        macep at macep.net<mailto:macep at macep.net>

To subscribe or unsubscribe via the World Wide Web, visit
        http://macep.net/mailman/listinfo/macep
or, via email, send a message with subject or body 'help' to
        macep-request at macep.net<mailto:macep-request at macep.net>

You can reach the person managing the list at
        macep-owner at macep.net<mailto:macep-owner at macep.net>

When replying, please edit your Subject line so it is more specific
than "Re: Contents of MACEP digest..."

Today's Topics:

   1. CHROMEBOOKS NOT CONNECTING TO WI-FI (Alex Allen)
   2. Re: CHROMEBOOKS NOT CONNECTING TO WI-FI (Don Wolff)


---------- Forwarded message ----------
From: Alex Allen <Alex.Allen at harrisburg.k12.or.us<mailto:Alex.Allen at harrisburg.k12.or.us>>
To: "MACEP at macep.net<mailto:MACEP at macep.net>" <MACEP at macep.net<mailto:MACEP at macep.net>>
Cc:
Date: Thu, 8 Jan 2015 00:25:54 +0000
Subject: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI
Well the Christmas break gremlin got us.

Many of the 30 Samsung Chromebooks we have in our high school science department won’t connect to the wi-fi in our science building or in other buildings. My iPhone connected no problem. I reset the AP, still no luck.

I know that’s a very brief explanation of the problem but does anyone have any ideas?

Thanks and Happy New Year.

Alex Allen
Harrisburg School District, Technology Coordinator
Harrisburg Middle School, Technology Teacher
Harrisburg, Oregon
Cell:  541.554.9979<tel:541.554.9979>
Fax:  541.995.3453<tel:541.995.3453>



---------- Forwarded message ----------
From: Don Wolff <don at iwolff.com<mailto:don at iwolff.com>>
To: MACEP <macep at macep.net<mailto:macep at macep.net>>
Cc:
Date: Wed, 7 Jan 2015 17:55:07 -0800
Subject: Re: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI
IS there any authentication that is required? If so what methods are being employed?

On Wed, Jan 7, 2015 at 4:25 PM, Alex Allen <Alex.Allen at harrisburg.k12.or.us<mailto:Alex.Allen at harrisburg.k12.or.us>> wrote:
Well the Christmas break gremlin got us.

Many of the 30 Samsung Chromebooks we have in our high school science department won’t connect to the wi-fi in our science building or in other buildings. My iPhone connected no problem. I reset the AP, still no luck.

I know that’s a very brief explanation of the problem but does anyone have any ideas?

Thanks and Happy New Year.

Alex Allen
Harrisburg School District, Technology Coordinator
Harrisburg Middle School, Technology Teacher
Harrisburg, Oregon
Cell:  541.554.9979<tel:541.554.9979>
Fax:  541.995.3453<tel:541.995.3453>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mesd.k12.or.us/pipermail/macep/attachments/20150112/f7de95d1/attachment-0001.html