[MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI

[David Nelson]

Could you be running short on IPs and the Chromebooks get used later in the day, when most of the addresses are already taken? And maybe your iPhone is working with a lease it got earlier in the day? 


I'd try grabbing the MAC address of one that's not working and search for it in your DHCP logs. See if it's even hitting the server, and if it's producing any errors. 



David Nelson 
Network Services 

Technology Department 

Eugene School District 4J 
----- Original Message -----

From: "Alex Allen" <Alex.Allen at harrisburg.k12.or.us> 
To: "macep at macep.net" <macep at macep.net> 
Sent: Thursday, January 8, 2015 12:49:09 PM 
Subject: RE: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI 



Update. Some are now connecting. They devices that aren’t connecting are getting a little exclamation point next to the wi-fi symbol in the tool bar. I can’t get around that. I can’t ever get our wifi “logon” page to show. No username or password is required, users just hit submit. 


Alex Allen 
Harrisburg School District, Technology Coordinator 
Harrisburg Middle School, Technology Teacher 
Harrisburg, Oregon 
Cell: 541.554.9979 
Fax: 541.995.3453 



From: macep-bounces at macep.net [mailto:macep-bounces at macep.net] On Behalf Of Mooney, Sharon 
Sent: Thursday, January 08, 2015 12:46 PM 
To: macep at macep.net 
Subject: Re: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI 

Our wifi access in the district is not open to all so the Mac address of the Chromebooks has to be added to the radius to use the network…. 






On Jan 8, 2015, at 12:35 PM, Alex Allen < Alex.Allen at harrisburg.k12.or.us > wrote: 



Tim 



No, they won’t connect to other AP’s. 



Alex Allen 

Harrisburg School District, Technology Coordinator 

Harrisburg Middle School, Technology Teacher 

Harrisburg, Oregon 

Cell: 541.554.9979 

Fax: 541.995.3453 



From: macep-bounces at macep.net [ mailto:macep-bounces at macep.net ] On Behalf Of Tim Chase 
Sent: Thursday, January 08, 2015 12:03 PM 
To: macep at macep.net 
Subject: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI 




So ... they were all fine before the break and now they're not fine. 





All 30 still do fine on other Access Points you've taken them to, around the building? 





~Tim 














On Thu, Jan 8, 2015 at 12:00 PM, < macep-request at macep.net > wrote: 
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Today's Topics: 

1. CHROMEBOOKS NOT CONNECTING TO WI-FI (Alex Allen) 
2. Re: CHROMEBOOKS NOT CONNECTING TO WI-FI (Don Wolff) 


---------- Forwarded message ---------- 
From: Alex Allen < Alex.Allen at harrisburg.k12.or.us > 
To: " MACEP at macep.net " < MACEP at macep.net > 
Cc: 
Date: Thu, 8 Jan 2015 00:25:54 +0000 
Subject: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI 



Well the Christmas break gremlin got us. 



Many of the 30 Samsung Chromebooks we have in our high school science department won’t connect to the wi-fi in our science building or in other buildings. My iPhone connected no problem. I reset the AP, still no luck. 



I know that’s a very brief explanation of the problem but does anyone have any ideas? 



Thanks and Happy New Year. 



Alex Allen 

Harrisburg School District, Technology Coordinator 

Harrisburg Middle School, Technology Teacher 

Harrisburg, Oregon 

Cell: 541.554.9979 

Fax: 541.995.3453 





---------- Forwarded message ---------- 
From: Don Wolff < don at iwolff.com > 
To: MACEP < macep at macep.net > 
Cc: 
Date: Wed, 7 Jan 2015 17:55:07 -0800 
Subject: Re: [MACEP] CHROMEBOOKS NOT CONNECTING TO WI-FI 


IS there any authentication that is required? If so what methods are being employed? 





On Wed, Jan 7, 2015 at 4:25 PM, Alex Allen < Alex.Allen at harrisburg.k12.or.us > wrote: 
<blockquote>




Well the Christmas break gremlin got us. 



Many of the 30 Samsung Chromebooks we have in our high school science department won’t connect to the wi-fi in our science building or in other buildings. My iPhone connected no problem. I reset the AP, still no luck. 



I know that’s a very brief explanation of the problem but does anyone have any ideas? 



Thanks and Happy New Year. 



Alex Allen 

Harrisburg School District, Technology Coordinator 

Harrisburg Middle School, Technology Teacher 

Harrisburg, Oregon 

Cell: 541.554.9979 

Fax: 541.995.3453 


</blockquote>

</blockquote>
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