[MACEP] Help Desk Software

[chris hayden]

Hi Pam et al. In the end we decided on using Service Desk Plus from 
<http://manageengine.adventnet.com/products/service-desk/index.html>AdventNet. 
It seems to do a really nice job.

Cheers
Chris

>We are looking for new HelpDesk software to help us manage user 
>technical support issues (easy, web interface, easy, searchable, 
>easy to administer, easy).  Does anyone have recommendations (good 
>or bad) for a possible solution?
>
>TIA,
>
>Pam Leland
>Instructional Technology Specialist
>Beaverton School District
>IT Department
>503.591.4441
>
>_______________________________________________
>MACEP mailing list
>MACEP at macep.net
>Archive: http://macep.net/pipermail/macep/
>http://macep.net/mailman/listinfo/macep


-- 
Director, Information Services
Auckland Grammar School
Private Bag 99930
Newmarket
Auckland
www.ags.school.nz

Delivery Address: Gate 1, Mountain Road, Epsom, Auckland
Ph (direct): (09) 623-5632
Fax: (09) 623-5412

Note: This email may contain information which is confidential and/or 
legally privileged. This information is intended only for the 
recipient named. If you are not the intended recipient, you must not 
read, use, disclose, disseminate, distribute or copy this email or 
attachments. If you have received this in error, please notify the 
sender immediately by return email, facsimile or telephone (call 
collect) and delete this email.  The contents of this message should 
not be relied upon by any person without subsequent written 
confirmation. The sender, and Auckland Grammar School Board of 
Trustees accepts no liability for actions taken as a result of this 
message prior to receiving such written confirmation. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mesd.k12.or.us/pipermail/macep/attachments/20080326/09b04381/attachment.html