[MACEP] Apple Remote Desktop Admin

[Ben Mabbott]

Howard Loewinger wrote:
> I have been running Apple Remote Desktop Admin ver. 2.2 on an eMac.   I 
> just got a new  iMac and after transferring everything over it says it 
> must be updated.  I downloaded ver. 3.1 but that is only an upgrade from 
> ver. 3.0.  Is there a free upgrade path from 2.2 to the current version 
> or do I have to purchase ARD again?

As has been mentioned, you're referring to two different pieces of 
software, the ARD Client and the ARD Admin.

I would imagine the update you're seeing is the 3.1 version of ARD 
Client, which is a free update via Software Updates. However, there is 
no update available to get from version 2 to version 3 of ARD Admin, 
it's a paid upgrade.

If the computers you're going to manage with ARD all have version 2 of 
the client, you can continue to use version 2 of ARD Admin if you follow 
the instructions that Sharon posted to get it working on your Intel iMac.

Keep in mind though that ARD Admin 2 can only interface with computers 
running version 2 of the ARD Client. If a computer has ARD Client 3 or 
above, you need ARD Admin 3 to work with it. Any new Macs you get, or 
any Mac that has had the 3.1 Client installed via Software Update aren't 
going to work. And, so far as I know, once you have Client 3 there's no 
way to go back to version 2 short of reinstalling OS X. So, if there's 
any room in your budget to buy ARD Admin 3, it would probably be worth 
the expense. I haven't priced it in a while, but I believe the Edu price 
for the Unlimited Clients version is around $300.

-Ben

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Ben Mabbott
North Clackamas School District
mabbottb at nlack.k12.or.us
(503) 353-6118